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Frequently Asked Questions

Following are several categories of questions we are asked frequently, with specific questions and answers following each.  You will find questions about daily living and policies for women in Residential Treatment, in-depth descriptions of Our Hope's services and paying for treatment. Please scroll down to find the areas that interest you.  If you are not able to find your question or if you need further clarification or help, please feel free to call us at 616-451-2039 or contact us online. 

Treatment & Other Services

What types of therapy do you offer?

What is a typical day of treatment like?

How often will I see my therapist?

What if I am already seeing a therapist?

Daily Living & Policies for Treatment

If you are considering Residential Treatment at Our Hope, you probably have many questions. In addition to the basics of what to expect and what to bring, you are undoubtedly very anxious, even afraid, of what life might be like once you enter treatment and begin your journey to recovery.  We would love to talk to you personally, but hope the following information and thoughts from our Clinical Team, all of whom are Master’s level Certified Alcohol and Drug Counselors and women themselves, will help to ease some of your anxiety. 

What Should I Bring to Residential Treatment?

Are you a religious program?

What is "community living" in treatment and why is it important?

What does it mean when you say that I must take personal responsibility for my recovery?  Why is that important?

Why does it seem like I have to give up so much personal freedom if I enter Residential Treatment at Our Hope?

Paying for Treatment

What does treatment cost? 

When do you expect payment for services? 

Do you accept insurance for your services? 

Do you accept Medicare or Medicaid?

Do you accept credit cards as payment for your services? 

Do you accept personal checks as payment for your services? 

May I spread payment out over a number of weeks/months instead of paying it all in advance? 

Do you offer any financial assistance for payment of your services? 

What is included in the cost of Residential Primary Treatment? 

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