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Recovery Coach

Position Summary:

The Recovery Technician is responsible for supporting Our Hope Association by performing a variety of duties and projects related to the residential care of Our Hope clients. This position works as a team to provide the best possible quality clinical care staying within the scope of the profession.


Essential Responsibilities:

  1. Greet all visitors to Our Hope, providing direction as needed. Provide a welcoming environment for all clients and guests at all times.

  2. Provide support for carrying out overall program and adherence to house rules, local, state and accreditation regulations and standards.

  3. Meet with each residential client for 60-minute sessions weekly, formally or informally.

  4. Conduct didactic and education groups as assigned.

  5. Assists recovering persons to identify their personal interests, goals, strengths, and weaknesses regarding recovery, include coaching recovering persons to develop their own plan for advancing their recovery.

  6. Promote self-advocacy by assisting recovering persons to have their voices fully heard; their needs, goals and objectives established as the focal point of clinical services.

  7. Identify barriers to full participation in OHA programing and/or other community resources and develop strategies to overcome those barriers.

  8. Coordinate with case manager to facilitate client transportation needs.

  9. Provide assistance and support to clients who are in acute crisis situations.

  10. Identify, implement, and assist client(s) to engage in community resources that will promote recovery (12-step meetings, faith community, Smart Recovery).

  11. Encourage client participation in varied activities.

  12. Participate in employee development and training, including staff meetings, in-service trainings, advanced skill workshops, and continuing education.

  13. Maintain all clinical contracts, funding source and fiscal agent guidelines and expectations.

  1. Continuously drive and support a healthy and safe culture.

  2. Maintain competency in policy rules and regulations.

  3. Utilize the Insync EMR (Electronic Medical Record) for client record keeping.

  4. Practice and uphold the Our Hope Standards of Excellence and Ethical Codes of Conduct.


Non-Essential Responsibilities:

  1. Provides back-up assistance to other areas of the organization.

  2. Performs chart audits as needed.

  3. Drive clients to 12 step meetings, recovery supports, and appointments as needed.

  4. Additional duties that may be assigned by the House Manager and/or Executive Director.


Supervision Received:

Specific Direction: Follows established work procedures. Receives periodic checks for performance. Refers unique questions/conditions to immediate supervisor.



Supervisory Responsibilities:

No supervision: No supervisory responsibilities.


Education & Experience:

  1. High school diploma or GED equivalent.

  2. Post-secondary education preferred.

  3. Michigan Peer Recovery Specialist Certification.

  4. Personal substance use recovery experience with a minimum of 2 years of active and sustained abstinence.

  5. Current certification in First Aid and CPR.

  6. Valid driver’s license.


Other Knowledge, Skills & Abilities:

  1. Knowledge of gender-specific treatment interventions.

  2. Demonstrated ability with word processing software and office equipment.

  3. Organizational and time management skills.

  4. Demonstrated ability to share personal recovery experience and develop authentic peer-to-peer relationships.

  5. Ability to establish and maintain effective, courteous working relationships with clients and team members.

  6. Good communication skills, decision-making ability, and self-motivation.

  7. Ability to work under pressure in a fast-paced environment.

  8. Ability to work flexible hours to meet job requirements.

  9. Ability to work as part of a team, coordinate and assist team members in daily tasks, and be open to feedback to improve the milieu supporting clients working on recovery.


Core Competencies:

  1. Responsible: Trustworthy or answerable for their conduct.

  2. People Development: Ability to  improve the performance of others by providing continuous teaching and feedback.

  3. Reliability: Ability to be dependable , trustworthy , and committed to doing the best job possible.

  4. Customer Orientation: A desire to serve clients by focusing efforts on listening and responding effectively to customer questions, resolving customer problems to their satisfaction, and evaluating customer satisfaction.

  5. Friendly: Behaving in a beneficial, amicable, or favorable manner towards someone.  

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